Terms of service

Overview

This website is operated by NovaLore. Throughout the site, the terms “we”, “us”, and “our” refer to NovaLore. NovaLore offers this website, including all information, tools, and services available from this site, to you the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service, including any additional policies referenced herein or available by hyperlink.

These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

If you do not agree to these Terms of Service, you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

Section 1 – Online Store Terms

By agreeing to these Terms of Service, you confirm that:

  • You are at least the age of majority in your province, state, or country of residence

  • You will not use our products for any illegal or unauthorized purpose

  • You will not violate any laws in your jurisdiction, including copyright laws

You must not transmit any worms, viruses, or destructive code.

Violation of these Terms may result in termination of your access to our services.

Section 2 – General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted across networks and may be adapted to technical requirements.

Credit card information is always encrypted during transmission.

You may not reproduce, duplicate, copy, sell, or exploit any portion of the Service without written permission from NovaLore.

Section 3 – Accuracy of Information

Information provided on this site is for general informational purposes only.

We do not guarantee that all information on the website is complete, accurate, or current.

NovaLore reserves the right to modify website content at any time without obligation to update it.

Section 4 – Modifications to Service and Prices

Product prices may change without notice.

NovaLore reserves the right to modify, suspend, or discontinue any part of the service at any time without notice.

We are not liable for any modification, price change, or discontinuation of service.

Section 5 – Products or Services

Some products may be available exclusively online and may have limited quantities.

All returns or exchanges are subject to our Return & Exchange Policy.

We attempt to display product images and colors as accurately as possible, but we cannot guarantee exact color display on all screens.

NovaLore reserves the right to:

  • Limit sales by customer, region, or jurisdiction

  • Limit product quantities

  • Modify or discontinue products at any time

Section 6 – Billing and Account Information

We reserve the right to refuse or cancel orders at our discretion.

Restrictions may apply to orders placed using:

  • The same customer account

  • The same payment method

  • The same billing or shipping address

You agree to provide accurate, current, and complete purchase information.

Failure to provide accurate information may result in order cancellation.

Section 7 – Third-Party Tools

We may provide access to third-party tools or services that we do not control.

These tools are provided “as is” and “as available” without warranties or guarantees.

Your use of these tools is entirely at your own risk.

Section 8 – Third-Party Links

Our site may contain links to third-party websites.

NovaLore is not responsible for the content, accuracy, or policies of third-party websites.

Please review the third-party policies before engaging in transactions with them.

Section 9 – User Comments and Submissions

If you submit comments, suggestions, or other content to NovaLore, you agree that we may:

  • Edit

  • Copy

  • Publish

  • Distribute

  • Translate

your submissions without restriction.

We are not obligated to maintain submissions in confidence or provide compensation.

Users may not submit content that is illegal, abusive, defamatory, offensive, or harmful.

Section 10 – Personal Information

Your submission of personal information is governed by our Privacy Policy.

Section 11 – Errors and Inaccuracies

Occasionally there may be errors, inaccuracies, or omissions related to:

  • Product descriptions

  • Pricing

  • Promotions

  • Shipping times

  • Availability

NovaLore reserves the right to correct errors or cancel orders if incorrect information is identified.

Section 12 – Prohibited Uses

You may not use our website or services:

  • For unlawful purposes

  • To violate laws or regulations

  • To infringe intellectual property rights

  • To transmit viruses or malicious code

  • To collect personal data from other users

  • To spam, phish, scrape, or misuse the website

Violation may result in termination of access to our services.

Section 13 – Disclaimer of Warranties

NovaLore does not guarantee that the service will be uninterrupted, secure, or error-free.

All services and products are provided “as is” and “as available” without warranties.

Section 14 – Limitation of Liability

NovaLore and its affiliates are not liable for any direct or indirect damages, including:

  • Lost profits

  • Lost data

  • Loss of revenue

  • Business interruption

arising from the use of our services or products.

Section 15 – Indemnification

You agree to indemnify and hold harmless NovaLore from any claims or damages arising from your violation of these Terms.

Section 16 – Termination

These Terms remain in effect until terminated by either you or NovaLore.

We may terminate your access to services if we believe you have violated these Terms.

Section 17 – Governing Law

These Terms of Service are governed by the laws of Canada.

Section 18 – Changes to Terms

NovaLore reserves the right to update or modify these Terms of Service at any time.

Your continued use of the website after updates constitutes acceptance of the revised Terms.

Contact Information

Questions about these Terms of Service can be sent to:
NovaLore Support